ludo bd Terms and Conditions

Specific eligibility requirements must be met to use ludo bd's services. Anyone who wishes to open an account or use the platform must satisfy the following conditions:

• You must be 21 years of age or older. Use of this platform by anyone under 21 is strictly prohibited.
• You must be a citizen or legal resident of Bangladesh and must confirm that online betting is not legally prohibited in the area from which you are accessing the platform.
• No individual may operate more than one account.
• You must operate the account in your own name and with your own details — opening or operating an account on behalf of another person or in another person's name is not permitted.
• People with mental disabilities or those affected by a gaming addiction should not use this platform.

Registration on ludo bd is a straightforward process, but members must provide accurate and up-to-date information when completing it. The member is solely responsible for ensuring the accuracy of the information provided at registration.

• A maximum of one account per person is permitted.
• Two members of the same household may use separate accounts, but ludo bd reserves the right to investigate.
• A maintenance fee may apply to inactive accounts after a specified period.

All financial transactions on ludo bd are handled entirely through digital mobile banking. The following conditions apply to deposits and withdrawals on the platform.

ludo bd offers various bonus offers that make the gaming experience more enjoyable for members. However, each bonus comes with specific conditions that must be met.

Each game and betting product offered on ludo bd has its own rules. Members must follow both the general rules and any game-specific rules.

ludo bd believes that healthy entertainment is the true source of enjoyment. The platform therefore follows various tools and policies to help members play in an informed and controlled manner. Our Responsible Gaming Guidelines cover deposit limit settings, self-exclusion and support options in detail.

• Members may set their own daily, weekly or monthly deposit limits.
• Once a self-exclusion request is submitted, ludo bd is obliged to enforce it.
• If signs of addiction appear, members are advised to seek professional help.
• If you notice anyone under 21 participating in gaming, notify our support team immediately.

The security of your personal information is very important to ludo bd. The platform follows a clear policy on the collection, storage and use of data. For full details on how data is used, please read our Privacy Policy page — it sets out the cookie policy, data retention periods and the conditions for sharing data with third parties in detail.

• Members' personal information is used solely for the purpose of providing the service.
• ludo bd uses SSL encryption technology to keep all data secure.
• Personal information is not sold to third parties without the member's explicit consent.
• Information may be disclosed to investigating authorities where there is a legal obligation to do so.

The activities listed below are completely prohibited on ludo bd. Breaching these prohibitions may result in account closure and forfeiture of deposited funds:

• Participating in or facilitating fraud, cheating or match-fixing.
• Using bots, automated software or artificial intelligence to place bets.
• Operating multiple accounts with the intention of abusing bonus offers.
• Using the platform for money laundering or illegal transfer of funds.
• Attempting to gain unauthorised access to another member's account.
• Attempting to breach the platform's security systems.
• Colluding with other members to influence game outcomes.

ludo bd reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• Breach of these Terms — particularly involvement in the prohibited activities listed in Section 9.
• If an account is opened or operated using false or incorrect information.
• If KYC verification is not completed and the required documents are not submitted within the specified time.
• If the account has been completely inactive for an extended period.
• If a court order or directive from a legal authority is received.

To the extent permitted by law, ludo bd is not liable for the following:

• Losses during gaming caused by loss of internet connection or technical issues.
• Losses resulting from errors in third-party game software.
• Damage to an account caused by the member's own negligence.
• Losses on bets due to unexpected technical failures — although in such cases ludo bd will make every reasonable effort to protect the member's interests.

The maximum compensation limit will be restricted to the original amount deposited by the member in that specific transaction.

ludo bd reserves the right to amend these terms and conditions, in part or in full, at any time without prior notice. Any changes will take effect as soon as they are published on this page.

• The date of the most recent amendment will always be shown at the top of this page.
• It is the member's responsibility to check this page regularly.
• Continued use of the platform after any changes constitutes full acceptance of the updated terms.
• For significant changes, ludo bd may send a notification to the registered mobile number or email address.